Every BizRnR customer reaches a real human within one business day. Pick the channel that fits — sales for evaluations, success for live tenants, security for vulnerability disclosure.
Different inboxes for different intents. We answer every channel within one business day; security@ inside four business hours.
Sales
Want a guided walkthrough, multi-tenant pricing, or a custom enterprise plan? Email sales@bizrnr.com or book a demo and a real human (not a chat bot) replies within one business day.
Reply within 1 business day
Support
Open a ticket from your dashboard or email support@bizrnr.com. Spark + Ignite tenants reach us by email and in-app chat; Inferno + Enterprise tenants also reach us via dedicated Slack and SMS escalation paths.
Reply within 1 business day
Security
Found a vulnerability? Email security@bizrnr.com with reproduction steps. We acknowledge inside four business hours, scope the impact within 24 hours, and credit researchers in our security disclosures unless you ask us not to.
Reply within 4 business hours
Press
Press inquiries go to press@bizrnr.com. Logos, founder bio, approved quotes, and stats are all on the press kit.
Reply within 1 business day
Inferno and Enterprise tenants get a direct support line. Spark and Ignite tenants reach us by email and in-app chat — typically faster than a phone tree, and every conversation is on the record.
Sales: within one business day. Support: within one business day for Spark and Ignite, within four business hours for Inferno, within one business hour for Enterprise. Security: within four business hours, regardless of plan.
Yes — Kristian Peter answers customer escalations directly when needed. Email founder@bizrnr.com with the context and we will route it.