1. Information We Collect
We collect information you provide directly, including name, email, phone number, and business details when you register or use our services.
2. How We Use Your Information
We use your information to provide and improve our AI voice automation services, process transactions, and communicate with you about your account.
3. SMS Communications
Business Runner (bizrnr.com) operates an SMS messaging program for account notifications and service updates. By checking the SMS consent checkbox during account registration, you expressly consent to receive automated text messages from Business Runner at the phone number you provide.
Types of messages: Account status updates, trial expiration reminders, onboarding instructions, and transactional service notifications. Message frequency varies based on account activity.
Opt-out: You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further SMS messages will be sent. To re-enroll, reply START or re-check the consent box in your account settings.
HELP: Reply HELP to any message for assistance or contact us at support@bizrnr.com.
Message and data rates may apply. Carrier message rates may apply depending on your mobile carrier and plan.
No sharing: We do not sell, rent, or share your phone number or SMS consent data with third parties for their marketing purposes. Your phone number is used solely to provide the Business Runner service.
Supported carriers: All major US carriers are supported. Carrier is not liable for delayed or undelivered messages.
4. Data Security
We implement industry-standard security measures including encryption at rest and in transit, SOC 2-oriented security practices, and HIPAA-ready infrastructure.
5. Third-Party Services
We use trusted third-party services including Stripe for payments, ElevenLabs for voice synthesis, and Twilio for telephony and SMS delivery. Each operates under their own privacy policies.
6. TikTok
BizRnR integrates with TikTok for Business to enable automated social media posting for eligible plan subscribers. When you connect your TikTok Business account, BizRnR receives and stores an OAuth access token that authorizes content publishing on your behalf. BizRnR uses this token solely to publish video content you have scheduled or approved through the BizRnR dashboard. We do not collect, store, or process your TikTok followers, engagement data, direct messages, or personal profile information beyond your TikTok Business account identifier. OAuth tokens are encrypted at rest and stored in BizRnR's secure database. You may disconnect your TikTok account at any time from the BizRnR dashboard under Settings → Connected Accounts, which will revoke BizRnR's access token. For information on how TikTok handles your data, please review TikTok's Privacy Policy at https://www.tiktok.com/legal/privacy-policy.
7. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at support@bizrnr.com.
8. Contact Us
For privacy-related inquiries, contact us at privacy@bizrnr.com.